Andy

Mobile phones for business: Bad idea?

Brad runs his service business on a mobile phone. His employees pass a shared mobile phone back and forth in the office. They clearly need a business class solution. Should Brad continue to run his business on mobile phones? Or would he be better off with new stationary phones on each employee’s desk? You might

What is a trunk line?

12NovemberAndy

Trunk line is a term that we inherited from the former technology. Then, it literally meant the number of phone lines you had. With two trunk lines, for example, you could hold a maximum of two simultaneous phone calls. With VOIP technology trunk lines are more ambiguous. We use them as a gauge for billing

Now, you’re more available than ever.

24SeptemberAndyforwarding, remote

I was surprised that she didn’t just transfer me. “You’ll have to call his mobile number.” He’s a commercial realtor. So how often is he at the office anyway? He’s probably showing a property or something. Ideally, when someone calls your business, you want them to be able to reach you as quickly as possible. You