You have team members or VIPs who are not on your phone system and you want to conveniently transfer calls to them. Example: Joe is a sales agent on your team. He is not on your phone system, but people sometimes call the office asking to speak with him. You want to transfer the call …
When you’re not in the office or if you need to check another user’s voicemail, this post will show you how. Log in at customer.bigtreetele.com Click the IP Centrex tab at the top there. If you’re logged in at the Customer level and need to retrieve the voicemails of one of your users, then click …
We are currently hosting on two different platforms. If you came on board BEFORE March of 2022, try my.bigtreetele.com If you came on board AFTER March of 2022, try customer.bigtreetele.com You will need to know your username. So if you don’t have, please contact me. Additionally, you will need to know which email address is …
Let’s say your business is located in Knoxville TN and you want to expand your reach to clients in Chattanooga, Tri-Cities, and Nashville TN. You begin by marketing to prospects “out of market”, meaning the new territories. But your prospects in Nashville, for example, might be turned off by your Knoxville phone number. You want …
You’re adding a new phone or replacing an old one, right? This post will show you how to connect the new Yealink to our server. There are two ways to access your Yealink phone settings. I prefer to use the GUI or embedded web server. The other way is via the menus on the phone …
You hired or replaced someone and need to change their voicemail greeting? I’ll show you how. Your online dashboard is located at: customer.Bigtreetele.com You will need your username. If you don’t have it contact me or your administrator. Since we don’t have access to your password, you may need to use the forgot password link to …
This post will show you how to use the speed dial buttons on your Yealink T series phone. Option 1, Use your dial pad: On the Yealink, long press the speed dial button you want to program. A long press means to hold it down. Using the arrow keys, change the Type to SpeedDial. Again, …
This post will you show how to take your contacts and install them on your Yealink T series phone. The main difference between this method and the one from my previous post is this one loads your contacts directly into your Yealink phone. This is a static load meaning it will not change dynamically over …
This post will you how to take your Google contacts and install them on your Yealink T series phone. Access the GUI Don’t let the acronym GUI scare you. It stands for Graphical User Interface and means the same thing as Embedded Web Page. This is simply the web page that resides inside your Yealink …
Many people start their new business with a phone number from Google Voice. It’s often a great fit! You get a second number you can use on your mobile phone. This lets you keep your personal and business numbers separate. I’ve been using Google Voice as my personal number for years! Then, your business grows, …